A Control Panel is a web-based interface through which you can handle different aspects of your web presence. For instance, you can create or modify site files, set up and check email messages, manage databases, check visitor statistics and so forth. These things are carried out through buttons and menus in a browser and the CP may also be called ‘back office’, i.e. the administration area associated with your website hosting account. Most of the Control Panels on the market will enable you to handle all hosting-related matters, but you shall normally need a different system to deal with payments or to get a new domain name in case the company offers domain registrations. Based on the platform they employ, you can be able to use the billing account to open a support ticket to ask a question or to resolve a problem as well, or you may have to use a 3rd system.