Customer Support Channels
A 1–hour Response Guarantee
Offering top notch support in time is our main priority, so that we back up each Linux hosting plan with a one hour ticket reaction warranty. At the time you share a ticket or drop a message, our customer customer assistance crew will do their best to offer the most appropriate resolution for your issue and to offer information quickly.
A Top–quality Support Service
Our support service is provided by a group of trained professionals who are able to answer to your question as quickly as possible. You can easily get in touch with the technical support crew by opening a support ticket from your Web Site Control Panel or by submitting us an email message. On business days, you may also contact us on the phone or make use of the online chat solution.
An Intuitive Help Section
254Sun WebHosting’s Control Panel provides a thorough know–how base that is included in all sections. In each area, you’ll find a Help button that will load for you a list of step–by–step online classes on how to employ a particular element or accomplish a certain action. Additionally, we have produced mini seminar videos to make sure you get a better idea of the Control Panel’s interface.