Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • In the Web Site Control Panel you will find a detailed Help section offering a lot of how–to articles and commonly asked questions. They are contributed by our support team of proficient technicians. Just type in your question and our intelligent platform will offer you the most appropriate answer.

  • Top quality support service
  • Tutorial Video Clips

  • For those who prefer to discover how to remedy a commonly encountered issue by watching a training video, we have added a collection of video tutorials to our Web Site Control Panel. All the instructional video clips are brief and simple to understand. They offer visual presentations of different website management tasks.

  • Intuitive help center
  • A 60–Minute Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a round–the–clock customer support service and a 60–minute ticket response time guarantee. Our accomplished tech support engineers will be online for you night and day to respond to your queries and to take care of any issue that you might possibly encounter. Just open a technical support ticket from the Help Center and we’ll reply quicker than you can say Jack Robinson.